Coalitions and multi-partner networks need a brand everyone can carry. Lessons from building a shared Houston arts brand with the Houston Cultural Districts, with steps to try.

How to Build One Brand for Many Organizations | Black Sheep

What building a shared Houston arts brand with the Houston Cultural Districts taught us about building one brand for many organizations

Condensed

Why Nonprofits Might Finally Win the Algorithm

The algorithm now rewards real stories and community over polish and AI content. See why nonprofits are positioned to win the shift and what to do next.

The algorithm stopped rewarding polish and started rewarding (human) proof

While AI’s latest uses may seem futuristic, artificial intelligence has already been influencing our lives for decades. Two things have changed recently, though: its expanding applications for a variety of industries, and our ability to be calm about it. 

But before we panic about imminent societal collapse led by robot overlords, here’s a crash course on how we got here.

WTF is AI?

What is generative AI and what can it do for us?

Regular

7 Social Trends for Purpose-Driven Organizations

Mark Zuckerberg's Meta has paid off PR firms to spread lies about its competitors, and Elon Musk is set to buy and privatize Twitter in an attempt to make it a "bastion of free speech." Are these the things we really expect to have happen in our free and egalitarian internet?

Who Decides What We Say on the Internet?

Social Media is not the egalitarian space for information that you might believe it to be.

Three tools stand between you and getting a perfect portrait of your digital programs. Want to see our recommendations? Click to learn more.

Reporting, Made Easy

Our tools and tricks for digital reporting on demand

Learn how to spot credible social media and become a more savvy online consumer.

Social Media's Red Flags

How Gary Vee Thinks about NFTs | My First Million #209 with Gary Vaynerchuk

Get all the digital and social media predictions that are fit to print, or at least type, from The Black Sheep Agency.

2022 Digital Forecasting

The online landscape is about to get a whole lot more wild.

Let’s look ahead to a world run by Gen Z.

The Generation of Forward Thinking

Understanding the vibrant lifestyles of a new generation.

Gen Z on Exploring Identity

What to know about the next generation of social change.

The Activism of Generation Z

Top 5 Takeaways from our November Workshop

Get the Workshop recap on 2022 nonprofit planning (and see what's to come!). 

The Top 5 Takeaways from our November Workshop 

Don't Succumb to Inevitability

The Metaverse is a term to describe something that isn't good, so why are Mark Zuckerberg and Tim Sweeny so interested in making it a reality? Let's take a consequences based look at the Metaverse, and discuss whether it's a new digital playground, or an inevitable dystopian capitalist nightmare.

The Metaverse

I went to the Metaverse and all I got was this stupid t-shirt.

The Age of Isolation

The Instagram Infographic Industrial Complex

How to create and share information and infographics on social media platforms like Instagram without exploiting relevant issues for engagement.

Let's learn how to bring action into the digital world, instead of noise and spectacle.

What responsibility does advertising have for supporting a creative middle class? We're about to find out.

Yearning for a Creative Middle Class

There's nothing wrong with finding some middle ground. 

Vanity metrics are great, sure, but how can we measure real social change?

How to Measure A Movement

Tangible social impact data is like the holy grail for organizations aiming for real-world change. It can also be frustratingly elusive and hard to capture accurately. So, how do we fix that?

BEEPLE EXPLAINS: What is an NFT ?

NFTs have had an unbelievable impact on the digital art scene, but is it worth our time?

Should we care about NFTs?

Every day, there’s something new in the world of NFTs. 

iOS 14. Facebook. Apple. And us. Who will win as tech giants battle it out for our data and our future?

Facebook vs. The World

We all know that data is important, but it’s so interesting how tricky it can be when it’s being used to uncover or decide our truths and making our daily decisions. And this is a phenomenon that is far from new.

Data, deaths and dresses

I’ve been thinking a lot about data and how it tells stories about the human existence recently. 

Most branding advice assumes one organization with one leader making the final call. Coalitions, networks with local chapters and groups of partners chasing a shared goal don't work that way. They decide together, priorities compete and the smallest partners often have the fewest people to carry the brand once it exists.

We've been working through these dynamics with the Houston Cultural Districts and the institutions and artists around them, building a shared brand for the city's arts scene. Recently, our team walked through that process at the Houston Media Conference in a luncheon keynote called "Undefinable On Purpose." 

Here's what we've learned that applies to any organization whose brand depends on partners it doesn't control.


Who needs to be heard before a shared brand can take shape?

A shared brand needs input from everyone who will be asked to use it, champion it or be represented by it. Those groups overlap less than most leaders expect. Funders and civic partners tend to focus on visibility and economic impact. Practitioners care about credibility and fair representation. Community members want to know whether the story sounds like them.

We layer our research so each group is heard where they'll be most candid:

1:1 interviews draw out honest perspectives from decision-makers.

Focus groups show how people negotiate their differences in real time.

Sitting in on partner board meetings, when we're invited, adds context no interview can.

This phase doubles as early community building. People are far more likely to adopt a brand they helped shape.

Try this: Before any creative work starts, list every group that will use, fund or be represented by the brand. Then decide how you'll hear from each one.


How should research tensions inform brand strategy?

A tension is a place where two things people care about pull in different directions, and both sides are usually true. Tensions show where people are most invested, which makes them some of the most useful findings research can turn up.

On our work with the Houston Cultural District, nearly every strength came with a risk. Greater visibility for neighborhood arts could accelerate displacement in communities already under pressure. Recognition tends to concentrate around large institutions, leaving midsize organizations and mid-career artists out of the story. And many of the stakeholders who want a stronger collective story are the same ones who resist being summarized.

Most complex nonprofits carry their own versions: headquarters versus chapters, legacy programs versus emerging ones, a national message versus local identity. Naming them explicitly gives the creative team something real to design around. It also moves the hard conversations to the start of the process, where they cost the least.

Try this: Write your biggest tensions into the research findings as plain either/or statements. Then decide together how the brand will handle each one before design begins.


How can a brand reflect real complexity without losing clarity?

A brand can hold complexity only when it commits to a clear point of view. When research keeps concluding that a community is everything at once, creative teams stall and strategy drifts toward language that feels safe and says very little. Jo Skillman, our creative director on this work, named this risk directly in the creative brief:

"We've all heard it said: Houston is a little bit of a lot of things. Diverse, a tapestry rich with culture. However, trying to be everything to everyone will water down our visual and written creative. The brand directions we propose must contain a strong point of view on who we are and why. It's difficult but necessary."

The shared brands that hold up best work as a frame. They hold many stories at once while making a clear claim about what connects them. That gives participants room to see themselves in the brand without diluting the whole.

Try this: Test every brand direction with one question: could another city or coalition say this about itself? If the answer is yes, it isn't specific enough yet.


How do you keep a coalition aligned through creative decisions?

Alignment depends on agreeing to the goal in writing before anyone sees creative. We view the creative brief as the document that nails everything to the wall. Keep it short and candid, and use it to surface likely friction before hours go into design.

The brief earns its keep later, when feedback drifts toward personal preference. The group doesn't need to agree on the shade of blue. It needs to agree the work is reaching the larger goal. With many decision-makers, holding that line keeps reviews productive and protects the timeline.

When stakeholders are creatives themselves, start with a session reviewing a wide range of visual references. The value is in the reasoning behind each reaction, which gives the group a shared vocabulary for every review that follows.

Try this: Open every creative review by rereading the brief's goal out loud. Ask reviewers to tie each piece of feedback back to it.


How does a shared brand stay recognizable across very different organizations?

Consistency in a distributed brand comes from a small set of elements that never change. A system that has to work on a neighborhood mural and a museum banner needs a recognizable thread, whether a color, a mark, a pattern or a phrase. Protect those elements and let everything around them flex to fit the partner and the setting. 

Adoption also depends on capacity. Many coalition partners have no designer or communications staff, so participation has to be easy. Toolkits, templates, co-branding guidance and ready-to-post assets lower the barrier and help smaller organizations stay visible within the brand.

Try this: Choose the few elements partners can never change. Then build a starter kit that a partner with no designer could use in an afternoon.


When should rollout planning begin for a multi-stakeholder brand?

Rollout planning should begin while the brand is still in development. A shared brand gains value only through use, so partner onboarding, distribution and digital activation need to be designed alongside the identity. Each partner should see a role that matches its capacity, from a large institution running a full campaign to a small organization sharing a single post. Planning early also surfaces practical questions, especially around funding, while there's still time to solve them.

Try this: Ask each partner now what they could realistically do in the first month after launch, and build the plan and budget around those answers.


What makes a shared brand worth the effort?

A brand built across many organizations takes more listening and more deliberate facilitation than one built for a single institution. The return is a story more people feel ownership of and will carry into their own work.

If you're leading a coalition, network or multi-partner effort and the brand keeps stalling, we can help. 

Coalitions don’t get one decision-maker or one story. Here’s what we learned building a shared arts brand with the Houston Cultural Districts.

The Black Sheep blog is turning up the volume on community engagement, social media strategy, Houston happenings and what it means to lead a purpose-driven life.

The Black Sheep Agency | Social impact and nonprofit blog

We like to type as much as we like to listen.

We're not shy.

How Can a Coalition Share One Brand?