University of Texas at Austin 2014 Commencement Address - Admiral William H. McRaven

The first step to changing the world is making your bed.

Change the World by Changing Your Sheets

The first step to changing the world is making your bed. 

You’d never think that changing the world starts out with something as mundane as tidying up the bed before you start your day. We don’t realize our lives can undergo a drastic change through things that aren’t grand and bold. The little things matter too, y’know.

Condensed

The Flying Busman - Mickey Mahan

How to Successfully “Fail” and Win at Life

What others consider failure, may be your biggest accomplishment.

We need to talk about an injustice | Bryan Stevenson

Talking About Injustice… and Other Topics

I recently revisited a book I received a long time ago called Talk Like Ted.

I recently revisited a book I received a long time ago called Talk Like Ted.

In it, they do case studies of some of the most successful Ted Talks. One of them was Bryan Stevenson’s “We Need To Talk About an Injustice.” It received the longest standing ovation for a Ted Talk at the time.

Moving Forward | Uber

Facebook Here Together (UK)

That’s a Lot of Money to Say You’re Sorry

Building A Team That’s Out of This World

Everyone has a podcast these days. So finding one to binge-listen in the midst of a road trip can be hard. Lucky for me, I stumbled upon The Habitat.

Why it's worth listening to people you disagree with | Zachary R. Wood

Understanding the “other side” through uncomfortable learning

Our country is torn.
Two sides, a great divide – with no solution in sight.
But what if the solution was easy?
What if we just talked to each other?

A Digital Podcast for a Better Human Experience

As Black Sheep’s Digital Strategist, I am constantly immersed in the digital landscape.

As Black Sheep’s Digital Strategist, I am constantly immersed in the digital landscape. While I don’t want to throw my phone across the room as soon as I get home, I do appreciate some perspective.

fallen in love

Keep the blue side up: A moment of glider plane Zen

What have you rocked out in life that started with the thought: if they can do it, why not me?

Voguing with Kia LaBeija | Iris

A True Movement: Kia LaBeija and Human Storytelling

In our office, we often talk about how to represent our clients through more than just their work.

In our office, we often talk about how to represent our clients through more than just their work. We do that by telling a human story. I think that human story comes from knowing the humans within their work and organization, which is a large part of our discovery process.

Creative Musings from a Confused Left-Brainer

My mom likes to tell this story about a pivotal moment in my life that occurred in a guidance counselor’s office.

My mom likes to tell this story about a pivotal moment in my life that occurred in a guidance counselor’s office. It was my junior year of high school and the counselor called me in to fix what she assumed was a mistake on my schedule for the upcoming semester. The egregious error?  5th period life drawing class.

As a kid growing up in rural Northern California, our house was a bit of an animal farm.

Fostering Impulse

As a kid growing up in rural Northern California, our house was a bit of an animal farm. We had sixteen acres of land and our pets included a cat, a dog, a rabbit, a snake, a hamster, guinea pig, pond of goldfish, a turtle and a rat named Clicker Starman. I grew up loving animals and they were the means to my allowance.

Guillermo del Toro Presents: The Shape of Dissonance

I love Guillermo del Toro. His Oscar acceptance speech only made me love him that much more.

“Because I think that the greatest thing our art does and our industry does is to erase the lines in the sand. We should continue doing that when the world tells us to make them deeper.”

Escape from 2017: Thoughts on Optimism and Despair

From what I can tell, the theme for the start of 2018 is “thankfully we made it through 2017.”

Baby, You’re a Firework: A Personalized Story About Austim

I remember being embarrassed asking my friends to watch this Katy Perry performance at Night of Too Many Stars, because typically celebrity-heavy primetime charity concerts are chock full of Grade-A cheese.

I remember being embarrassed asking my friends to watch this Katy Perry performance atNight of Too Many Stars, because typically celebrity-heavy primetime charity concerts are chock full of Grade-A cheese.

The happy secret to better work | Shawn Achor

Attitude of Gratitude: A Blueprint for Success + Happiness

I had a lot to be grateful for in 2017: Health, relationships, a beautiful baby boy, a comfortable home and a thriving business.

“The absence of disease is not health. Here’s how we get to health: We need to reverse the formula for happiness and success.”—Shawn Achor, TEDxBloomington

Kendrick Lamar, U2, Dave Chappelle - Performance (LIVE From The 60th GRAMMYs ®)

I’m not 100% sure who the intended audiences for award shows are, but I’m almost certain they aren’t males between 35 and 45.

DAMN Right.

Figuring your life out is difficult in your 20s.

Life advice? Yes, Please.

Figuring your life out is difficult in your 20s. Especially if the whole world is telling you that everything has to be decided and you need to be successful by the time you turn 30. It’s a lot of stress for one person to handle and that fear can keep you from making any decisions at all out of fear of getting it wrong. At this time in life, you don’t need judgment, you need advice.

2013 Conference Opening Video: It Starts With a Woman

One is not the loneliest #: Voluntarism + The Junior League

No man is an island, but it only takes one man or WO(man)to start a movement.

Regular

Make Stress Your Friend: It’s the Only Choice We’ve Got

It’s been a stressful year for people everywhere, to say the least. For Houstonians, when Hurricane Harvey hit, our lives didn’t stop.

It’s been a stressful year for people everywhere, to say the least. For Houstonians, when Hurricane Harvey hit, our lives didn’t stop. What are normally the mundane, everyday scenarios we find ourselves in are now just extra on top of whatever we’re dealing with in the aftermath.

The state of gun violence in the US, explained in 18 charts

If you’re a millennial like me, your first memory of a mass shooting in America is likely April 20, 1999.

Another Tragedy: What Do We Do Now?

Most branding advice assumes one organization with one leader making the final call. Coalitions, networks with local chapters and groups of partners chasing a shared goal don't work that way. They decide together, priorities compete and the smallest partners often have the fewest people to carry the brand once it exists.

We've been working through these dynamics with the Houston Cultural Districts and the institutions and artists around them, building a shared brand for the city's arts scene. Recently, Natalie Wells (Director of Strategy), Jo Skillman (Creative Director) and Ren Mitchell (Director of Growth) walked through that process at the Houston Media Conference in a luncheon keynote called "Undefinable On Purpose." 

Here's what we've learned that applies to any organization whose brand depends on partners it doesn't control.


Who needs to be heard before a shared brand can take shape?

A shared brand needs input from everyone who will be asked to use it, champion it or be represented by it. Those groups overlap less than most leaders expect. Funders and civic partners tend to focus on visibility and economic impact. Practitioners care about credibility and fair representation. Community members want to know whether the story sounds like them.

We layer our research so each group is heard where they'll be most candid:

1:1 interviews draw out honest perspectives from decision-makers.

Focus groups show how people negotiate their differences in real time.

Sitting in on partner board meetings, when we're invited, adds context no interview can.

This phase doubles as early community building. People are far more likely to adopt a brand they helped shape.

Try this: Before any creative work starts, list every group that will use, fund or be represented by the brand. Then decide how you'll hear from each one.


How should research tensions inform brand strategy?

A tension is a place where two things people care about pull in different directions, and both sides are usually true. As Natalie put it, tensions show where people are most invested, which makes them some of the most useful findings research can turn up.

In our work with the Houston Cultural District, nearly every strength came with a risk. Greater visibility for neighborhood arts could accelerate displacement in communities already under pressure. Recognition tends to concentrate around large institutions, leaving midsize organizations and mid-career artists out of the story. And many of the stakeholders who want a stronger collective story are the same ones who resist being summarized.

Most complex nonprofits carry their own versions: headquarters versus chapters, legacy programs versus emerging ones, a national message versus local identity. Naming them explicitly gives the creative team something real to design around. It also moves the hard conversations to the start of the process, where they cost the least.

Try this: Write your biggest tensions into the research findings as plain either/or statements. Then decide together how the brand will handle each one before design begins.


How can a brand reflect real complexity without losing clarity?

A brand can hold complexity only when it commits to a clear point of view. When research keeps concluding that a community is everything at once, creative teams stall and strategy drifts toward language that feels safe and says very little. Jo named this risk directly in the creative brief:

"We've all heard it said: Houston is a little bit of a lot of things. Diverse, a tapestry rich with culture. However, trying to be everything to everyone will water down our visual and written creative. The brand directions we propose must contain a strong point of view on who we are and why. It's difficult but necessary."

The shared brands that hold up best work as a frame. They hold many stories at once while making a clear claim about what connects them. That gives participants room to see themselves in the brand without diluting the whole.

Try this: Test every brand direction with one question: could another city or coalition say this about itself? If the answer is yes, it isn't specific enough yet.


How do you keep a coalition aligned through creative decisions?

Alignment depends on agreeing to the goal in writing before anyone sees creative. We view the creative brief as the document that nails everything to the wall. Keep it short and candid, and use it to surface likely friction before hours go into design.

The brief earns its keep later, when feedback drifts toward personal preference. The group doesn't need to agree on the shade of blue. It needs to agree the work is reaching the larger goal. With many decision-makers, holding that line keeps reviews productive and protects the timeline.

When stakeholders are creatives themselves, start with a session reviewing a wide range of visual references. The value is in the reasoning behind each reaction, which gives the group a shared vocabulary for every review that follows.

Try this: Open every creative review by rereading the brief's goal out loud. Ask reviewers to tie each piece of feedback back to it.


How does a shared brand stay recognizable across very different organizations?

Consistency in a distributed brand comes from a small set of elements that never change. A system that has to work on a neighborhood mural and a museum banner needs a recognizable thread, whether a color, a mark, a pattern or a phrase. Protect those elements and let everything around them flex to fit the partner and the setting. 

Adoption also depends on capacity. Many coalition partners have no designer or communications staff, so participation has to be easy. Toolkits, templates, co-branding guidance and ready-to-post assets lower the barrier and help smaller organizations stay visible within the brand.

Try this: Choose the few elements partners can never change. Then build a starter kit that a partner with no designer could use in an afternoon.


When should rollout planning begin for a multi-stakeholder brand?

Rollout planning should begin while the brand is still in development. A shared brand gains value only through use, so partner onboarding, distribution and digital activation need to be designed alongside the identity. Each partner should see a role that matches its capacity, from a large institution running a full campaign to a small organization sharing a single post. Planning early also surfaces practical questions, especially around funding, while there's still time to solve them.

Try this: Ask each partner now what they could realistically do in the first month after launch, and build the plan and budget around those answers.


What makes a shared brand worth the effort?

A brand built across many organizations takes more listening and more deliberate facilitation than one built for a single institution. The return is a story more people feel ownership of and will carry into their own work.

If you're leading a coalition, network or multi-partner effort and the brand keeps stalling, we can help. 

Coalitions and multi-partner networks need a brand everyone can carry. Lessons from building a shared Houston arts brand with the Houston Cultural Districts, with steps to try.

How to Build One Brand for Many Organizations | Black Sheep

What building a shared Houston arts brand with the Houston Cultural Districts taught us about building one brand for many organizations

Coalitions don’t get one decision-maker or one story. Here’s what we learned building a shared arts brand with the Houston Cultural Districts.

The Black Sheep blog is turning up the volume on community engagement, social media strategy, Houston happenings and what it means to lead a purpose-driven life.

The Black Sheep Agency | Social impact and nonprofit blog

We like to type as much as we like to listen.

We're not shy.

How Can a Coalition Share One Brand?