Four Black Sheep move up making this a real “Promoted Post”

When it comes to our agency, we don’t beat around the bush about how important the people are.

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How to interview like a late night talk show host

Barbara Walters, Stephen Colbert, David Letterman—we’re coming for you.

Barbara Walters, Stephen Colbert, David Letterman—we’re coming for you. Ever wonder how the pros make media interviews look so effortless?

Read on for a Top 10 Media Interview Tips List (you know, Letterman style) from a seasoned interview pro in his own right: Craig Cohen, host and executive producer of Houston Matters.

Condensed

Mentor Me This: Natalie Dishes on the Perks of Being in the Loop

It was a sweltering August day when I, at the age of 21, drove from my small hometown in Louisiana to Houston to start my new life with my new husband.

It was a sweltering August day when I, at the age of 21, drove from my small hometown in Louisiana to Houston to start my new life with my new husband. He likes to joke that he never actually saw me driving my car because I’d followed him so closely that I wasn’t visible in the mirrors. I’d graduated that summer with my B.F.A. and was eager to begin my grown-up career in graphic design. Pedal to the metal, despite how intimidated I was heading in this new direction.

2 billion impressions is great, changing the future with college bound students is better

First impressions matter, right?  So what happens after 2 BILLION impressions?

First impressions matter, right?  So what happens after 2 BILLION impressions?  We found out with our Michelle Obama’s #CollegeSigningDay partnership this year.

How I Survived 30 Days of Biking in Houston

There are bike-friendly cities and then there’s… Houston.  When I tell people that I participated in #30DaysofBiking, I’m met with blank stares and more than a few questions.

The Art of Overcoming Fear, With Artist Katy Holton

Have you ever been frozen with fear? Felt like the stakes were too high?

Have you ever been frozen with fear? Felt like the stakes were too high? That there were too many obstacles in your path? Too many dragons to slay? That you’re stuck on the wrong side of a ravine, yet everything you’ve ever wanted was just on the other side? So has Katy Holton, a Houston-based artist from Austin’s design studio DesignGood. Katy took on our Blank Slate chalk wall this week to encourage the Flock to overcome fear through a dazzlingly bright explosion of colors. 

The best damn reading list you’re going to find if you’re looking for something to fill your soul in 2018.

2018: Booked Solid

Cha Cha Cha is Black Sheep’s community gathering that brings together nonprofits and people looking to get involved in the community.

Cha Cha Cha

It’s Okay To Talk Derby – Hard Hitting PR Lessons from Houston Roller Derby

If you’re familiar with roller derby from the 70s, you probably remember gigantic wooden-banked tracks, hardcore body slams and over-choreographed rail flips. Today, though, the game is more of a sport than a spectacle. After reemerging as an “old game, new sport” in 2003, contemporary roller derby has made considerable efforts to rebrand itself. And we have to say – these ladies have been on a serious roll.

The Houston Roller Derby Championship Bout is September 21 and we’ll be there, front and center. Sure, there’s always the risk of becoming a landing pad for a projectile derby girl, but who are we to shy away from anything?

Whether you’re wearing skates and taking names or trying to revitalize a PR campaign, we think you should listen up and take a few hard-hitting PR pointers from our own derby gal, intern Katie Thomson – or Betty Watchett. This gal GOES HARD.

This Ain’t Your Mama’s Roller Derby
Just as the game has reemerged into a more youthful, athletic and empowering sport, a good PR campaign should show a little rebellion, too. Textbook methods insist that you stick it to the old techniques and follow history’s classic marketing formulas. DON’T. It’s okay to try new moves by jumping the apex, especially if you can wow your audience AND stick the landing. Do something new and fresh. We’re not suggesting you completely reinvent the wheel, but try getting your “roll” on in a different fashion.

Great Jammers Always Get ‘Lead’
In roller derby, the first jammer (point scorer) to get out of the pack is awarded a special privilege called “lead jammer,” which allows her to stop the jam at any time. If she gets lead, she retains control.

If you get YOUR lead in a PR campaign, you’ll be racking up the points, too. The key to success is breaking out of the pack to get ahead of your competition. Take risks and do things no one else is doing by finding those holes. It may feel scary, but it really gives you the upper hand as a leader in the game.

Play the Star
The objective of roller derby is to block the opposing jammer – who wears a helmet covered with stars – out of bounds, while trying to balance getting your jammer past the other team’s blockers. All the while, you’re dodging hits and trying to keep up with everyone on the track. While it may seem intimidating, sticking to your guns is something every PR pro can get behind. Set your goals from the beginning and stay laser-focused. Do everything you can in your power to block out interfering details or issues. Multitasking and tangential thoughts can slow you down. Always push ahead and you’ll maintain your lead to be the big winner.

Roller derby shows us that you can reinvigorate your PR campaigns with new energy. Taking a step towards a new image might be risky (and some might always latch on to your old brand), but the outcome of a fresh perspective can inspire a new identity and appeal to a completely different market. Roller derby never remarketed itself as a completely new concept — it just promoted itself as a youthful, energized community and became a culture more fans could be a part of. Take some risks, step out in front of the competition and stay focused on what you want to convey.

If you find yourself sitting in the front row at Houston Roller Derby’s big game next Saturday, see the action up close and take some notes on rebranding. Remember, it’s okay to talk derby every once in a while – just prepare to cover that beer if a skater lands in your lap!

It’s Okay To Talk Derby – Hard-Hitting PR Lessons from Houston Roller Derby

Hung Up on a Rung: Ladders, inference, assumptions and YOU!

If you’re anything like me, your mind moves a mile a minute, and not always in a good way.

If you’re anything like me, your mind moves a mile a minute, and not always in a good way. You know that saying about assumptions? The one about you, and me, and a less pleasant term for a donkey? Yeah. Been there—painful. 

“We’re all going to have big losses in our lives, maybe a job or a career, relationships, love our youth.

The Beautiful Awful

“We’re all going to have big losses in our lives, maybe a job or a career, relationships, love our youth. We’re going to lose our health, people we love. These kinds of losses are out of our control. They’re unpredictable, and they bring us to our knees. And so I say, let them. Fall to your knees. Be humbled. Let go of trying to change it or even wanting it to be different. It just is.”

When you give the right old man an Instagram, he’s going to want to post—a lot.

When You Give an Old Man an Instagram

When you give the right old man an Instagram, he’s going to want to post—a lot. And when he wants to post, he’s going to need content. And when he needs content, a masterpiece emerges and the universal cuteness meter is blown to smithereens.

Locally based Brazilian graphic designer Renata Senna had a vision for our chalk wall as soon as we contacted her. Merging feminism with gorgeous illustrations and graphics, Senna envisioned a mighty image of Supergirl combined with a strong statement. Between us gals (And guys. And everyone.), this is one of our favorite Blank Slate pieces. Ever. It’s simple but packs a powerful message: The future is female.

Blank Slate — To Femininity And Beyond!

Locally based Brazilian graphic designer Renata Senna had a vision for our chalk wall as soon as we contacted her.

To Femininity and Beyond!

Wholesome Humor and Weird Twitter’s Jonny Sun

Internet culture is alive and real and moving and sometimes it scares me.

Internet culture is alive and real and moving and sometimes it scares me. But if I’m honest, I spend most of the time that I’m breathing on Twitter. I’ll never apologize. It’s part of me now. I sit down, fish my slightly-broken iPhone out of my pocket and get lost in the depths of Weird Twitter, basking in the never-ending bad memes that somehow leave a gross taste in my mouth and refresh me simultaneously.

Why an Out of Office Retreat is Good For Camaraderie

The Lady Gaga Guide to Forming Emotional Connections

You know that feeling when you jump out of a building? Nope.

You know that feeling when you jump out of a building? Nope. I haven’t either. Sheep rarely jump off stuff—that’s why you see them up so high in the mountains, surefooted and attached to the ground at the hooves.

ONE BILLION IMPRESSIONS. One billion. It’s an incredible amount.

ONE BILLION IMPRESSIONS

ONE BILLION IMPRESSIONS. One billion. It’s an incredible amount. It means that we’re on to something. That the right eyeballs are finding their way to Better Make Room’s message. That we’re breaking through to those we serve. Our journey to a billion has been wildly important for education around America, and to us as an agency.

He doesn’t need an introduction, but we’re going to give him one anyway: The Convoy Group’s Mark Austin is the man to talk to when you want to understand the current state of the Houston music scene and how important Record Store Day is to independent record stores.

Record Store Day: Q&A with Mark Austin

Record Store Day: The Remix

Pardon Our [Old] French, But Charity is a Four-Letter Word

The word charity conjures up Dickensian ideas of people struggling. Small street urchins in newsboy caps or little red-headed orphans singing their heart out. It’s not our favorite word. Not because the sentiment isn’t spot on—it is. The idea of charity is based on an Old French word, charité, meaning “benevolence for the poor.” It’s a beautiful thought: To be charitable is to be kind. To be kind is to care for your neighbors. And to care for your neighbors? There’s no more Houstonian trait than that. But the word “charity” itself comes with a lot of baggage. Like TSA, we’re here to open up that luggage, unpack it and repack it with a deeper meaning.

Most branding advice assumes one organization with one leader making the final call. Coalitions, networks with local chapters and groups of partners chasing a shared goal don't work that way. They decide together, priorities compete and the smallest partners often have the fewest people to carry the brand once it exists.

We've been working through these dynamics with the Houston Cultural Districts and the institutions and artists around them, building a shared brand for the city's arts scene. Recently, Natalie Wells (Director of Strategy), Jo Skillman (Creative Director) and Ren Mitchell (Director of Growth) walked through that process at the Houston Media Conference in a luncheon keynote called "Undefinable On Purpose." 

Here's what we've learned that applies to any organization whose brand depends on partners it doesn't control.


Who needs to be heard before a shared brand can take shape?

A shared brand needs input from everyone who will be asked to use it, champion it or be represented by it. Those groups overlap less than most leaders expect. Funders and civic partners tend to focus on visibility and economic impact. Practitioners care about credibility and fair representation. Community members want to know whether the story sounds like them.

We layer our research so each group is heard where they'll be most candid:

1:1 interviews draw out honest perspectives from decision-makers.

Focus groups show how people negotiate their differences in real time.

Sitting in on partner board meetings, when we're invited, adds context no interview can.

This phase doubles as early community building. People are far more likely to adopt a brand they helped shape.

Try this: Before any creative work starts, list every group that will use, fund or be represented by the brand. Then decide how you'll hear from each one.


How should research tensions inform brand strategy?

A tension is a place where two things people care about pull in different directions, and both sides are usually true. As Natalie put it, tensions show where people are most invested, which makes them some of the most useful findings research can turn up.

In our work with the Houston Cultural District, nearly every strength came with a risk. Greater visibility for neighborhood arts could accelerate displacement in communities already under pressure. Recognition tends to concentrate around large institutions, leaving midsize organizations and mid-career artists out of the story. And many of the stakeholders who want a stronger collective story are the same ones who resist being summarized.

Most complex nonprofits carry their own versions: headquarters versus chapters, legacy programs versus emerging ones, a national message versus local identity. Naming them explicitly gives the creative team something real to design around. It also moves the hard conversations to the start of the process, where they cost the least.

Try this: Write your biggest tensions into the research findings as plain either/or statements. Then decide together how the brand will handle each one before design begins.


How can a brand reflect real complexity without losing clarity?

A brand can hold complexity only when it commits to a clear point of view. When research keeps concluding that a community is everything at once, creative teams stall and strategy drifts toward language that feels safe and says very little. Jo named this risk directly in the creative brief:

"We've all heard it said: Houston is a little bit of a lot of things. Diverse, a tapestry rich with culture. However, trying to be everything to everyone will water down our visual and written creative. The brand directions we propose must contain a strong point of view on who we are and why. It's difficult but necessary."

The shared brands that hold up best work as a frame. They hold many stories at once while making a clear claim about what connects them. That gives participants room to see themselves in the brand without diluting the whole.

Try this: Test every brand direction with one question: could another city or coalition say this about itself? If the answer is yes, it isn't specific enough yet.


How do you keep a coalition aligned through creative decisions?

Alignment depends on agreeing to the goal in writing before anyone sees creative. We view the creative brief as the document that nails everything to the wall. Keep it short and candid, and use it to surface likely friction before hours go into design.

The brief earns its keep later, when feedback drifts toward personal preference. The group doesn't need to agree on the shade of blue. It needs to agree the work is reaching the larger goal. With many decision-makers, holding that line keeps reviews productive and protects the timeline.

When stakeholders are creatives themselves, start with a session reviewing a wide range of visual references. The value is in the reasoning behind each reaction, which gives the group a shared vocabulary for every review that follows.

Try this: Open every creative review by rereading the brief's goal out loud. Ask reviewers to tie each piece of feedback back to it.


How does a shared brand stay recognizable across very different organizations?

Consistency in a distributed brand comes from a small set of elements that never change. A system that has to work on a neighborhood mural and a museum banner needs a recognizable thread, whether a color, a mark, a pattern or a phrase. Protect those elements and let everything around them flex to fit the partner and the setting. 

Adoption also depends on capacity. Many coalition partners have no designer or communications staff, so participation has to be easy. Toolkits, templates, co-branding guidance and ready-to-post assets lower the barrier and help smaller organizations stay visible within the brand.

Try this: Choose the few elements partners can never change. Then build a starter kit that a partner with no designer could use in an afternoon.


When should rollout planning begin for a multi-stakeholder brand?

Rollout planning should begin while the brand is still in development. A shared brand gains value only through use, so partner onboarding, distribution and digital activation need to be designed alongside the identity. Each partner should see a role that matches its capacity, from a large institution running a full campaign to a small organization sharing a single post. Planning early also surfaces practical questions, especially around funding, while there's still time to solve them.

Try this: Ask each partner now what they could realistically do in the first month after launch, and build the plan and budget around those answers.


What makes a shared brand worth the effort?

A brand built across many organizations takes more listening and more deliberate facilitation than one built for a single institution. The return is a story more people feel ownership of and will carry into their own work.

If you're leading a coalition, network or multi-partner effort and the brand keeps stalling, we can help. 

Coalitions and multi-partner networks need a brand everyone can carry. Lessons from building a shared Houston arts brand with the Houston Cultural Districts, with steps to try.

How to Build One Brand for Many Organizations | Black Sheep

What building a shared Houston arts brand with the Houston Cultural Districts taught us about building one brand for many organizations

Coalitions don’t get one decision-maker or one story. Here’s what we learned building a shared arts brand with the Houston Cultural Districts.

The Black Sheep blog is turning up the volume on community engagement, social media strategy, Houston happenings and what it means to lead a purpose-driven life.

The Black Sheep Agency | Social impact and nonprofit blog

We like to type as much as we like to listen.

We're not shy.

How Can a Coalition Share One Brand?