The Challenge
A new model needs a new way of working
In the summer of 2021, Art Blocks went from a bold experiment to the center of the NFT market. During the first week of August, the platform handled 44% of all NFT trading volume.
Its leaders invented a new kind of marketplace in real time, while the team around them grew just as quickly.
At the height of that growth, Art Blocks leaders made a deliberate choice: instead of waiting for the culture to break, they asked who they wanted to become and brought us in to help build it on purpose.
Employees cared deeply about the mission, but they were also navigating communication gaps, uneven visibility, burnout, unclear roles, and the always-on demands of a global Discord community.
An equitable external mission needed to be matched by an equitable internal culture.